Could you tell me about check-in and check-out time?

We have a summary of frequently asked questions from our customers, so please take a look before contacting us.

About reservation

Could you tell me about check-in and check-out time?: Check-in 15:00 Check-out 11:00
※It may vary depending on your reservation plan.
Can I make a reservation over the phone?: Yes. Click here to make a reservation by phone. 03-5539-2606（8:00～22:00）
Please contact the hotel representative: 0977-72-9800
When will the cancellation fee be charged?: A cancellation fee will be charged from 3 days in advance.
※It may vary depending on your reservation plan.
When is the payment?: Please pay at the time of arrival.
Is electronic money payment possible?: You can use PayPay, auPAY, d payment, Mel Pay, Alipay + and WeChatPay.
Could you tell me about the accommodation agreement?: Click here for the terms and conditions of accommodation.

Could you tell me about the restaurant's business hours?: 2F Restaurant "Le Sensoriel"
Breakfast buffet from 7:00 to 9:30 (Last in 9:00)
Food buffet 17:30-21:00 (Last in 20:30)
Is it possible to use the dining room in room wear?: Please refrain from it. Roomware is only available for guest rooms.

Could you tell me about the futon mat?: Japanese-style rooms and Japanese-Western rooms have futons laid in advance.
Do you have a coin laundry?: There are 4 coin laundry on the first basement floor.
Washing (automatic introduction of detergent) / 500 yen
Drying　　　　　 40 minutes/200 yen
Can I check my baggage?: Please use the baggage room on the first floor.
In addition, we do not store refrigerated or frozen products.