Could you tell me about the day trip?

We have a summary of frequently asked questions from our customers, so please take a look before contacting us.
※If you have any inquiries about the organization, please contact the following email address.
　Inquiries from domestic organizations: <crc@drhm.jp>
　Inquiry from overseas (inbound) organizations: <grc@drhm.jp>

About reservation

Could you tell me about check-in and check-out time?: Check-in 15:00 Check-out 11:00
※It may vary depending on your reservation plan.
Can I make a reservation over the phone?: Yes. Click here to make a reservation by phone. 03-5539-2606（8:00～22:00）
Please contact the hotel representative: 0977-72-9800
When will the cancellation fee be charged?: A cancellation fee will be charged from 3 days in advance.
※It may vary depending on your reservation plan.
When is the payment?: Please pay at the time of arrival.
What are the payment methods available?: The following payments are available.
Cash/JCB/VISA/Master/AMEX/Diners/Various Credit Payments/au PAY/d Payments/ Mel Pay/PayPayPay/Alipay+/WeChatpay/J-coinPay/Bank Pay
Could you tell me about the accommodation agreement?: Click here for the terms and conditions of accommodation.

Return to the top of the page

About restaurant

Could you tell me about the restaurant's business hours?: 2F Restaurant "Le Sensoriel"
Breakfast buffet from 7:00 to 9:30 (Last in 9:00)
Food buffet 17:30-21:00 (Last in 20:30)
Is it possible to use the dining room in room wear?: Please refrain from it. Roomware is only available for guest rooms.

Return to the top of the page

Others

Could you tell me about the day trip?: Lunch and day bathing are not available.
Could you tell me about lending baby goods?: The following items are available on a first-come, first-served basis at check-in.

・A trash can for diapers

・Baby bath

We do not accept reservations in advance.

Due to the limited number, we may not be able to meet your request. Thank you for your understanding.
Could you tell me about the futon mat?: Japanese-style rooms and Japanese-Western rooms have futons laid in advance.
Do you have a coin laundry?: There are 4 coin laundry on the first basement floor.
Washing (automatic introduction of detergent) / 500 yen
Drying　　　　　 40 minutes/200 yen
Can I check my baggage?: Please use the baggage room on the first floor.
In addition, we do not store refrigerated or frozen products.

Return to the top of the page

Click here for more information.